Shipping & Returns
MAINLAND UK DELIVERY INFORMATION:
We aim to process your order within 1 to 2 days (this may change during busier periods).
ROYAL MAIL TRACKED 48 (2-3 working days) - is included free
ROYAL MAIL TRACKED 24 (1-2 working days) — £4.95
If you need a Gift Box sooner, please email before you order and we will do our best to help.
REFUNDS:
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We are sure you will love your Gift Box, however, should you wish to return you must first email us at roiltspotten@gmail.com strictly within 14 days of receiving your goods - please quote your order ref. We will reply to your email with instructions of our return process. No refund will be given after the time period above.
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You must return goods in the same condition in which you received them, in an unused state with any tags still attached and in original packaging to prevent damage during transit. We reserve the right not to accept goods that are damaged, have been used or not in a perfect condition.
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You will be responsible for paying for return shipping costs. Returns lost in the post are not the responsibility of Roilt Spotten - therefore, you are advised to use a reliable shipping method with tracking to ensure the safe return of goods.
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Return Address - Roilt Spotten, 58 The Street, Sporle, King’s Lynn, Norfolk, PE32 2DR.
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When the return is received, goods will be inspected and an email will be sent when the refund is processed.
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Sorry but we are unable to offer a refund on Face Masks or Beauty products due to hygiene reasons or any perishable goods such as Confectionery.